I’ve been creating content for many years and, as many might
agree, one of the toughest things to do is simply getting started. The old
adage is true: there’s nothing more intimidating than the blank page.
The second most difficult thing is creating content on a
subject without much information or direction. Perhaps the only thing worse
than a blank page is someone telling you, ”You’re creative, can’t you just create
something for us?”
Well, I can. But it probably won’t serve you well.
The key to creating effective content is the intake
process. A consistent process for
starting a project can truly help develop content that achieves everyone’s goals…not
just getting likes or favorites.
Advertising agencies learned this long ago and created a
document called the Creative Brief to capture what the advertising they are
building needs to accomplish. My journalistic background has taught me that
asking the right questions at the beginning has helped me a great deal. I hope
it will help you, too.
There are five questions I always start with when creating content. If I can get authentic, meaningful answers to
these five questions, I’m confident I can create something effective. Okay, enough with the build up, here are the five
questions:
1. Who are we talking
to?
Please don’t answer this one with demographics alone. While demos
can help, ‘women, age 18-54’ doesn’t really tell me much about your audience.
Who are these people, really? Are they families with kids or are they mostly
older folks who may have more time (and less disposable income) on their hands?
What brands do they buy and what can that tell us about them? Help me get inside
their heads!
2. Why are we talking
to them?
Surely, we have a reason for asking people to stop what
they’re doing and listen to us. That hopefully includes a benefit to them…so, what
is that benefit — what’s in it for them?
3. What are we
communicating?
What is the one point we want people to take away from our
message — what are we telling them? This question helps with prioritization and
tells me what should come first and what might be important enough to say in
more than one way. Remember that people learn differently; find different ways
to deliver the same message so everyone gets it.
4. What do we want
them to do?
This is our call to action. There has to be a point to our
message. What is it that we want our audience to do as a result of
reading/watching/consuming our content? Make it easy for them to respond.
5. So, why aren’t
they doing that now?
These are the barriers to our message. Are they aware of our
brand/message/product/service? If not, then we know we need to make them
aware. If they are aware of us but
aren’t choosing us, why not? What are the reasons — perception or reality — for
not choosing us?
Okay I’m realizing there are a lot more than five questions
here, but I think you get the point. Start your next content creation project
with answers to these critical questions and you’ll be well on your way to
creating great content that reaches your goals!
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